I got a call from the Car Dealer today, where my car had been repaired. Apparently he wanted to contest the thing I wrote in my survey, that the dealership "broke my car." He explained that the repair they performed had used corrupted software they got from Ford, and that their technicians had done nothing wrong. I countered with the assertion that I drove my car to the shop, and was unable to drive it away, having not touched it in the meantime.
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